My name is Linda Brennan, I work as The Global Production and Fulfilment Director in Symantec’s Dublin office. I was recently successful in completing a Lean Sigma Black Belt certification with CAMMS, Cork Institute of Technology. Our class dynamic was a tremendous benefit to our learning as we had pupils from the service industry, security and technology to name a few. The diversity of experience, cultures, gender and age gave the learning experience a real-world dynamic. This was one of the many benefits of this certification. This certification has allowed Symantec Dublin to utilise the DMAIC cycle to create a cohesive approach to improvements in our business. We speak a common language, share common measurements, work on improve processes not just tasks. It removed the fear of change as we are now part of deciding what change makes sense to complete. It has given us the tools to be confident in sharing our stories to others, to get buy-in and remove fear. CIT has remained a colleague in our journey and has continued to give us the support and courage to make change happen.
SR Technics Airfoil Services in Cork repair commercial jet engine airfoils for some of the world’s most prestigious airlines and overhaul shops. The work carried out at the facility is exacting, critical and highly skilled. When we began our lean journey we were fortunate to team up with CAMMS CIT. They have provided our staff with training and education on their courses including White Belt, Yellow Belt, Green Belt and Black Belt in the past ten years. We have found these courses to be very well fitted to our business and an excellent investment in our workforce. The delivery, scope and content of the courses more than meet our needs and we have found that any suggestions by us or our staff for program improvement has always been taken on board. In addition, CAMMS CIT have been very willing to assist us with advice and expertise on many of our continuous improvement projects.
Irish Guide Dogs for the Blind is very grateful for the encouragement, mentoring and practical support which we have received from Mark Stockil and the team at CAMMS. Our Lean Sigma journey began 3 years ago and Mark has been with the management and staff throughout that time. A number of our staff had formal training as Yellow Belts, Green Belts and we have one person who has completed the Black Belt. All have reported that they found it very beneficial and were able to practically apply it to their work. Lean Sigma is helping us to make the type of progress we need in order to better serve our clients and volunteers and do it more efficiently. We are grateful to CAMMS and CIT for their support.
For over eight years CAMMS, CIT has been assisting us in optimising the performance of our operating theatres, of which there are 20, including resource deployment and process issues. We have begun to see substantial resource savings as a consequence of their work. We are anxious to develop further our relationship with CAMMS, CIT and we are deeply appreciative of the work they have undertaken with us to date.
CAMMS was one of the significant enablers of our company turnaround.
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Based in Cork, Ireland, we provide education, mentoring and consultancy for a wide variety of industries.