In a one day workshop, senior management can question the application and structure required for such cultural development. The output includes an initial executive communication plan and deployment strategy.
Having completed the course, participants will understand the implications of implementing a continuous improvement drive such as Lean Sigma.
The course typically runs over five weeks. It is aimed at frontline leaders who are required to implement and monitor performance in a team environment. Participants will be introduced to continuous improvement practice using basic problem-solving tools and leading a team to achieve organisation targeted improvement.
Having completed the course, participants will understand their role in an improvement process and how to facilitate target achievement while maintaining customer quality requirements.
The course is tailored to suit the organisations needs and is usually run over ten weeks.
Aimed at frontline staff, the course content is a combination of delivered lecture material and actual project focused work. Participants will be introduced to continuous improvement practice using basic problem-solving tools. They will apply them in a team environment on organisation targeted improvement areas.
Having completed the course, participants will understand the impact of quality in their work and be able to apply quality improvement tools for decision making within their team.
From time to time organisations need a very specific focus on particular areas or approaches to Service and Productivity. We provide workshops on specific topics that include: